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NCR Corp. has released its managed services bundle for community financial institutions to NCR channel partners.
According to a press release, the suite of managed services is designed to help CFIs deliver maximum availability of self-service channels, such as ATMs, while reducing operating costs and maintaining regulatory compliance.
"We're excited to give our channel partners new ways to help them grow and create value for their end customers through managed services," Bob Tramontano, NCR vice president of managed services, said in the release. "Additionally, the CFI bundle is aligned with our digital connected services framework, which gives NCR the flexibility to go to market through multiple channels while ensuring consistent, high-quality service, regardless of the delivery channel."
The digital connected services framework extends an end-to-end business process management approach across ATM, point-of-sale, and other consumer interaction devices by integrating condition-based maintenance, monitoring, security, management and insights. The framework optimizes critical components of service delivery and drives higher ATM availability and lower security risk, the release said.
NCR research shows that when CFIs move from a traditional service environment to one with managed services, they can experience 18 percent less downtime per incident.
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