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Provides financial institutions the ability to offer enhanced experience to customers and members through innovative technology
REDWOOD CITY, Calif. – April 29, 2015 – Digital Insight, an NCR company and leader in digital banking solutions, announced it is providing Touch ID functionality for mobile banking applications to its financial institution customers. Using built-in fingerprint-sensor technology, Touch ID is a simple, secure way for consumers to log into their mobile banking application in place of traditional login credentials. Touch ID is one of a number of recent, innovative solutions Digital Insight is offering its financial institution customers including smartwatch and biometric access to finances.
“Touch ID frees consumers from having to enter their username and password in order to access their finances,” said Dan Weis, senior product manager at Digital Insight. “The speed and ease-of-use of Touch ID will provide financial institutions another innovation to offer their customers and members and further help them differentiate in the marketplace.”
Consumers who log into their mobile banking with Touch ID will have the same level of access as if they had entered a valid username and password. Fingerprints are stored on a user’s device and never leave it. In addition, they are encrypted with a key that is only accessible to the device, overall offering a secure means to access sensitive financial information.
“We are always looking to add new dimensions to mobile banking to provide even more flexibility and convenience in how our customers manage their finances,” said Howard Mooney, Chief Information Officer, at Busey Bank. “Our customers increasingly have new expectations when it comes to interacting with their finances, and this technology allows us to offer a richer experience and demonstrates our commitment to innovation.”
Digital Insight continues to foster advanced solutions for its bank and credit union customers. The company’s products and services help financial institutions engage more meaningfully and profitably. Several Digital Insight customers participated in the pilot program for Touch ID, including Beneficial Bank, Busey Bank, EECU, First Internet Bank, Harborstone Credit Union, OceanFirst Bank and Service Credit Union.
“Touch ID enhances Service Credit Union’s ability to better serve our members with both increased security and convenience,” said William Arnold, Chief Information Officer at Service Credit Union. “We have already seen an extremely positive response from our members with this new level of ease of just using their fingerprint to log in to online banking.”
Touch ID will be generally available later this year to Digital Insight financial institution customers with end users using one of the following devices: iPhone 5s running iOS 8 or higher, iPhone 6 and iPhone 6 Plus. It will be available for iPad Air 2 and iPad Mini 3 beginning in Fall 2015.
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