Credit Union Renews Commitment to Digital Insight
Duluth, Ga., September 05, 2015 – Arizona Federal Credit Union recently extended its 19-year relationship with Digital Insight, an NCR company, for five more years. The credit union offers Digital Insight’s suite of SaaS solutions including Online Banking and iOS and Android mobile and tablet banking.
“Our members want fast, easy-to-use access to their finances anytime and anywhere,” said Jason Paprocki, SVP and Chief Experience Officer for Arizona Federal Credit Union. “We evaluated nine vendors and undertook an intense due diligence process to ensure that the vendor we selected would meet our members’ needs today and into the future. Digital Insight’s flexible platform, the company’s strategic direction with NCR, and the strength and speed of delivery of their product roadmap were just some of the factors that led to our renewed commitment to Digital Insight.”
Digital Insight’s flexible platform, powered by a services-oriented architecture, gives financial institutions the flexibility and control to develop and integrate new content, deeply personalize their customer experience and distinguish their unique brand. The company enjoys a 4.6 star rating on the Apple App Store and, according to an independent industry expert, nine of the top 10-rated banking apps are powered by Digital Insight.
“Digital Insight’s innovative approach to design and to the delivery of our offerings provides Arizona Federal Credit Union with unique differentiation,” said Jeff Hughes, General Manager of Digital Insight and CTO of NCR Financial Services. “We look forward to continuing to work with them to serve their members’ needs through a full range of digital banking services.”
Arizona Federal Credit Union is frequently an early adopter of Digital Insight solutions, including mobile banking and FinanceWorks. The credit union also works with Digital Insight’s Labs team to experiment and implement solutions that leverage emerging technologies.